Retirement Plans
- What type of information is available on the web site?
In addition to information on The Hartford’s Retirement products, you can access personal account information including:
Daily Unit Values/Prices
Monthly Performance Figures
Participant Account Balances
Current Investment Elections
Loan Updates
Personalized Rate of Return
Benchmark Indices
Economic Commentary- What are the normal business hours for the customer service number?
For business hours, please contact us.
- Can I make changes to my account via your website?
If your plan allows transactions through our website, you may request transfers and investment election changes.
- How often is the site updated?
Our site is updated at the beginning of each business day. These updates reflect transactions from the previous business day that were received in good order and successfully processed by 4:00 p.m. ET.
- How do I obtain additional information about an investment option?
For additional disclosure materials, contact us by phone, U.S. mail, or e-mail. The website contains the quarterly description of the underlying fund which pertains to those investment options available to you through your Plan.
- If I have a question, what should I do?
You may either call us at the Customer Service number, 1-800-255-2464, during normal business hours, or, you may e-mail your questions to us.