Yes, you can access your account online  once you've established a user ID and password. You will need your account number, social security number and date of birth.

Yes, the account owner can complete almost all transactions online, with the exception of account owner name changes, change of beneficiary and change of address. For assistance with any financial transaction, please call our Service Center at 866-574-3542.  

You may view performance for SMART529 online. Please go to The Hartford SMART529 section of this site and select either Historical Performance or Daily Prices.

Statements are mailed on a quarterly basis if you have had financial transactions during that quarter. You can expect to receive your statement shortly after the end of the quarter. Quarterly statements are also available online at our secure site.

Yes, except for those made through an Automatic Investment Program. You can also verify your contributions online at our secure site.

1. Log in to your SMART529 account.
2. Choose Account Maintenance from the left menu bar, then choose eDelivery.
3. Make your eDelivery selections and follow the on-screen instructions to complete the registration process.

The annual maintenance fee of $25 will be deducted from each account unless you meet one of the following exceptions:

• you sign up for the Automatic Investment Program or Payroll Direct Deposit of $25 or more each month for at least twelve consecutive months, or at least $300 annually,
• your Account balance is $25,000 or more,
• you or the Designated Beneficiary are a West Virginia resident,
• at least three contributions are received between January 1 and December 1 through an electronic transmission from a broker-dealer,
• your Account is established after October 1, or you are eligible for and purchase the Class E fee structure.

There are three ways to request a distribution:

1. Log in  to your account, then go to Investment Management and select Distributions.
2. Complete the Distribution Form and return it to the address on the form.
3. Call Customer Service (866) 574-3542 and make the request over the phone.  Only qualified distributions may be made over the phone.

The answer depends upon who received the distribution. If the distribution was sent to either the beneficiary or the school, the beneficiary will receive the 1099-Q. If the distribution was sent to the account owner, the account owner will receive the 1099-Q.

No, The Hartford does not determine if a distribution is qualified or non-qualified. You will need to keep appropriate records to file with your taxes. Please consult a licensed tax advisor for further information regarding qualified or non-qualified distributions.

Besides the signed application, we also need the title and signature page (usually the first and last page) of the trust document.

Neither The Hartford, nor its affiliates or agents provide financial, tax, legal or accounting advice. Please consult a professional advisor as necessary.

This information is written in connection with the promotion or marketing of the matter(s) addressed in this material. The information cannot be used or relied upon for the purpose of avoiding IRS penalties. These materials are not intended to provide tax, accounting or legal advice. As with all matters of a tax or legal nature, you should consult your own tax or legal counsel for advice.